Last updated: June 19, 2026
When you submit an enquiry through our website, we collect personal information including your name, email address, and details about the service you have requested.
We also collect information about your property address when you arrange an assessment, as this is necessary to provide our services.
We use the information you provide to respond to your enquiries, arrange property assessments, and deliver our energy auditing services.
Your contact details allow us to communicate with you regarding appointments, reports, and follow-up queries.
We do not use your personal information for marketing purposes unless you have explicitly consented to receive promotional communications.
We process your personal data on the basis of contractual necessity when you engage our services.
Where we process data for other purposes, we rely on legitimate interests or obtain your explicit consent.
We store your personal information securely using industry-standard encryption and access controls.
Your data is retained for the duration necessary to fulfill the purposes outlined in this policy, and in accordance with legal and regulatory requirements.
Assessment reports containing property details are stored securely for a period of seven years to comply with professional standards.
We do not sell, trade, or otherwise transfer your personal information to third parties.
In certain circumstances, we may share limited information with professional advisors, regulatory bodies, or legal authorities when required by law.
Under data protection legislation, you have the right to request access to the personal information we hold about you.
You may request correction of inaccurate data, deletion of your information, or restriction of processing.
To exercise these rights, please contact us using the details provided on our contact page.
Our website uses cookies to improve functionality and user experience. Please refer to our Cookies Policy for detailed information about the cookies we use and how to manage your preferences.
We may update this privacy policy periodically to reflect changes in our practices or legal requirements.
The date of the most recent revision will be indicated at the top of this page.
For questions or concerns regarding this privacy policy or our data practices, please contact us at [email protected].